Terms and conditions Your Daily Label 

Introduction 

These are our General Terms and Conditions. These General Terms and Conditions always apply  when you use our Website or place an order through our Website, and they contain important  information for you as a buyer. Please read them carefully. We also recommend that you save or print  these General Terms and Conditions so that you can consult them at a later time. 

Article 1. Definitions 

1.1. Your Daily Label: based in Leerdam and registered with the Chamber of Commerce  under file number 80183409, trading as Your Daily Label. 

1.2. Website: the Website of Your Daily Label, to be found on www.yourdailylabel.com  and all of its subdomains. 

1.3. Customer: the natural person or corporation who enters into an agreement with Your  Daily Label and/or is registered on the Website. 

1.4. Agreement: any arrangement or agreement between Your Daily Label and Customer  of which the General Terms and Conditions are an integral part. 

1.5. General Terms and Conditions: these General Terms and Conditions.

Article 2. Applicability of the General Terms and Conditions 

2.1. The General Terms and Conditions apply to all offers, agreements and deliveries of  Your Daily Label, unless explicitly agreed otherwise in writing. 

2.2. If Customer in his order, confirmation or any other communication alleging  acceptance of the General Terms and Provisions includes any provisions that differ  from, or are not included in the General Terms and Conditions, such provisions will  only be binding upon Your Daily Label if and in so far as Your Daily Label has  accepted them in writing. 

2.3. In cases where specific product or service-related terms and conditions apply in  addition to these general terms and conditions, Customer can always invoke the  applicable condition that is most favorable to him in the event of incompatible general  terms and conditions. 

Article 3. Prices and information 

3.1. All prices posted on the Website and in other materials originating from Your Daily  Label include taxes and other levies imposed by the government, unless stated  otherwise on the website. 

3.2. If shipping costs are charged, these will be clearly stated in good time before the  contract is concluded. These costs will also be displayed separately in the ordering  process. 

3.3. The content of the Website is composed with the greatest care. Your Daily Label  cannot, however, guarantee that all information on the Website is correct and  complete at all times. All prices and other information posted on the Website and in  other materials originating from Your Daily Label are subject to obvious programming  and typing errors.

3.4. Your Daily Label cannot be held responsible for deviations in colour that result from  the quality of the colours displayed on the screen. 

Article 4. Conclusion of the Agreement 

4.1. The Agreement will be deemed to be concluded at the moment Customer accepts the  offer of Your Daily Label subject to the conditions laid down by Your Daily Label. 

4.2. If Customer has accepted the offer by electronic means, Your Daily Label will confirm  receipt of acceptance of the offer by electronic means without delay. Until such  receipt of acceptance is confirmed, Customer will have the possibility to terminate the  Agreement. 

4.3. If it is found that, in accepting or otherwise entering into the Agreement, Customerhas  provided incorrect data, Your Daily Label will have the right to postpone the Agreement until the correct data is received. 

Article 5. Execution of the Agreement 

5.1. As soon as Your Daily Label has received the order, it will send the products to  Consumer without delay and with due regard for the provisions of paragraph 3 of this  article. 

5.2. Your Daily Label is authorised to engage third parties in the fulfilment of its obligations  under the Agreement. 

5.3. Well ahead of the date on which the Agreement is signed, information will be posted  on the Website which clearly describes the manner in which and the term within which  the products will be delivered. If no delivery term has been agreed or stated, the  products will be delivered within 30 days at the latest. 

5.4. If Your Daily Label is unable to deliver the products within the agreed term, it will  notify Consumer accordingly. In that case Consumer can decide either to agree to a  new delivery date or to terminate the Agreement without incurring any costs. 

5.5. Your Daily Label advises Consumer to inspect the products upon delivery and to  report any defects within an appropriate period, preferably in writing or by email. For  further details, see the article about guarantee and conformity. 

5.6. The risks associated with the products will transfer to Consumer as soon as the  products are delivered at the agreed delivery address. 

5.7. If the ordered product can no longer be supplied, Your Daily Label is entitled to deliver  a product which is comparable in nature and quality to the ordered product. In that  case, Consumer will have the right to terminate the Agreement without incurring any  costs and to return the product free of charge. 

Article 6. Right of withdrawal/return 

6.1. This article only applies if Consumer is a natural person who is not acting in his or her  professional or commercial capacity. Business Consumers therefore have no right of  withdrawal. 

6.2. Consumer will have the right to dissolve the distance Agreement with Your Daily  Label within 14 days after receiving the product, free of charge and without stating  reasons. 

6.3. The term commences on the day after the product was received by the consumer, or  a third party designated by the consumer, who is not the transporting party, or:

  • if the delivery of a product involves different deliveries or parts: the day on which  Consumer, or a third party designated by Consumer, received the last delivery or  the last part; 
  • with contracts for the regular delivery of products during a given period: the day  on which Consumer, or a third party designated by Consumer, received the last  product; 
  • if Consumer has ordered several products: the day on which Consumer, or a  third party designated by Consumer, received the last product. 

6.4. Only the direct costs incurred for the return shipment are for Consumer’s account.  This means that Consumer will have to pay the costs of returning the product. Any  shipping costs paid by Consumer and the purchase price paid for the product will be  refunded to Consumer if the entire order is returned. 

6.5. During the withdrawal period referred to in paragraph 1, Consumer will treat the product and its packaging with the utmost care. Consumer may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation. 

6.6. Consumer is only liable for the product’s devaluation that is a consequence of his handling the product other than as permitted. 

6.7. Consumer can terminate the Agreement in accordance with paragraph 1 of this article  by reporting the withdrawal (digital or in other form) to Your Daily Label, within the  withdrawal period, by means of the model form for right of withdrawal or in some other  unequivocal way. If Your Daily Label makes it possible for Consumer to declare his  withdrawal via electronic/digital means, then after receiving such a declaration, Your  Daily Label sends immediate confirmation of receipt. 

6.8. As quickly as possible, but no later than 14 days after the day of reporting as referred  to in paragraph 1, Consumer shall return the product, or hand it over to (a representative of) Your Daily Label. Consumer can send the product directly to Your  Daily Label without a notice of withdrawal in advance within the period as mentioned  in paragraph 1. Consumer must, in this case, include a written notice of withdrawal,  such as the model form. 

Products can be returned to the following address: 

Your Daily Label
Thorbeckesingel 3 
4142 AP LEERDAM  
The Netherlands 

6.9. Any amounts already paid by Consumer (in advance) will be refunded to Consumer  as soon as possible, and in any case within 14 days after dissolution of the Agreement. If Consumer chose an expensive method of delivery in preference to the  cheapest standard delivery, Your Daily Label does not have to refund the additional  costs of the more expensive method. Except in cases in which Your Daily Label has  offered to retrieve the product himself, he can postpone refunding until he has  received the product or until Consumer proves he has returned the product, depending on which occurs earlier. 

6.10. Information about the applicability or non-applicability of a right of withdrawal and any  required procedure will be posted clearly on the Website, well before the Agreement  is concluded. 

Article 7. Payment 

7.1. Customer shall pay the amounts due to Your Daily Label in accordance with the  ordering procedure and any payment methods indicated on the Website. Your Daily Label is free to offer any payment method of its choice and may change these  methods at any time. In cases of payment after delivery Customer will be given a term  of payment of 14 days entering on the day after delivery. 

7.2. If Customer does not complete his payment obligation, he will be indebted the legal  interest over the belated payment. Your Daily Label needs to remind Customer of the  belated payment and Your Daily Label has to give Customer a term of 14 days to  complete the payment obligation. After failing this 14 days term Your Daily Label is  allowed to recover any extrajudicial debt collection costs on Customer. These debt  collection costs are not higher than: 15% of the open payment with a maximum of €  2.500,-; 10% of the next € 2.500,- and 5% over the next € 5.000,- with a minimum of €  40,-. Your Daily Label is allowed to deviate from the named amounts and percentages  in the advantages of Customer. 

Article 8. Warranty and conformity 

8.1. This article only applies if Consumer is a natural person who is not acting in his or her  professional or commercial capacity. If Your Daily Label gives a separate warranty on  the products then, without prejudice to the aforesaid, this applies to all types of  Consumers. 

8.2. Your Daily Label guarantees that the products are in conformity with the Agreement,  the specifications stated in the offer, the reasonable requirements of reliability and/or  usability and with the existing statutory provisions and/or government regulations that  are in force from the date of entering into the Agreement. If specifically agreed, Your  Daily Label also guarantees that the product is suitable for other than normal use. 

8.3. If the delivered product is not in conformity with the Agreement, Consumer must  inform Your Daily Label within a reasonable period of time after he has discovered the  defect. 

8.4. If Your Daily Label deems the complaint to be correct, the faulty product(s) will be  repaired, replaced or refunded in consultation with Consumer. The maximum amount  of compensation is, having regard to the Article on liability, equal to the price paid by  Consumer for the product. 

Article 9. Complaints handling procedure 

9.1. If Customer has any grievances in connection with a product (in accordance with the  article on warranties and conformity) and/or about other aspects of Your Daily Label’s  service, it can submit a complaint by telephone, by email or by post. See the contact  details at the bottom of the General Terms and Conditions. 

9.2. Your Daily Label will respond to the complaint as soon as possible, and in any case  within 2 days after having received it. If it is not yet possible for Your Daily Label to  formulate a substantive reaction to the complaint by that time, Your Daily Label will  confirm receipt of the complaint within 2 days after having received it and give an  indication of the term within which it expects to be able to give a substantive or  definitive reaction to Customer’s complaint. 

9.3. If Customer is a natural person who is not acting in his or her professional or  commercial capacity, it can file a complaint through the European Online Dispute  Resolution platform, available at: http://ec.europa.eu/odr/. 

Article 10. Personal details 

10.1. Your Daily Label will process the Consumer’s personal details in accordance with the  privacy statement published on the Website.

Article 11. Final provisions 

11.1. This agreement is governed by the laws of the country of establisment of the  webshop. 

11.2. Insofar as not dictated otherwise by mandatory law, any disputes ensuing from the  Agreement will be submitted to the competent Dutch court in the district where Your  Daily Label has its registered office. 

11.3. If any provision set out in these General Terms and Conditions should prove to be  void, this will not affect the validity of the General Terms and Conditions as a whole.  In that case, the Parties will lay down one or more new provisions in replacement  which will reflect the original provision as much as is possible under the law. 

11.4. The term ‘written’ in these General Terms and Conditions also refers to  communication by email and fax, provided that the sender’s identity and the integrity  of the email message have been sufficiently established. 

Contact details 

Should you have any questions, complaints or comments after reading these General Terms and  Conditions, please contact us by email or letter. 

Your Daily Label 
Thorbeckesingel 3 
4142 AP LEERDAM  
The Netherlands 

Email: info@yourdailylabel.com
Tel: +31 641617777

Chamber of Commerce: 80183409 
VAT: NL003402450B50